Company Policies

 Late Drop Off

  • Clients who arrive 15 minutes late for their appointment time may need to reschedule (groomer discretion) 

  • To the best of our ability, we will try to ensure all dogs throughout the day are done in a timely manner (Small dogs 2-3 hours, Large dogs 3-4 hours)

Late Pick Up

  • If dogs are not picked up after one hour of their completion phone call, or if the dogs are not picked up before our closing time, there will be an additional $25 daycare fee.

  • If your dog will be picked after closing hours there will be a charge of $15 every 15 mins  

Cancellation Policy

  • We require a 48 hour notice to cancel all appointments. 

  • No call and no shows will be viewed as a cancellation. This will incur a $30 cancellation fee.

  • Repeat cancellations and no call, no shows will require payment of the full grooming service in advance when scheduling your next appointment.

Parlor Hours


Sunday: Closed

Monday: Closed

Tuesday: 8am - 4pm

Wednesday: 8am - 4pm

Thursday: 8am - 4pm

Friday: 8am - 4pm

Saturday: 8am - 4pm

Have a question or would like to make an appointment. Contact us today.

Phone: 207-846-9800


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