Our Team


The Puppy Parlor is owned by Laura Hartenstein-Matella who has 18 years of grooming experience. Laura started out as an apprentice to learn grooming inside and out. Her teachers saw great potential in Laura so they entered her into the Rising Star grooming competition in 2005. Shortly after, Laura's teachers gave her the opportunity to take over their dog grooming business which Laura owned and operated for 4 years.

After owning her first business Laura decided to hike the Appalachian Trail and discovered her love for Maine. She grew even more patient and calm by being in nature. She then focused her attention to become a Nationally Certified Groomer (NCG) in all breeds through the National Dog Groomers Association of America. Upon completion Laura was excited to have another opportunity to own her own grooming salon. She loves spending her days nurturing animals with the love they deserve and sharing her love of grooming with everyone that comes into The Puppy Parlor. 


Karalee Oster has 13 years of experience working with dogs of all shapes and sizes in shelters, pet stores, and in-home pet sitting. Since moving to Maine from New York in 2010, Kara developed a passion for dog grooming, and quickly picked up the skills and knowledge the job requires. Her devotion and love to and for our four-legged friends is evident in everything she does (inside and outside of the work-place) and only strives to make every dogs grooming experience as positive and stress-free as possible.

Samantha operated her own dog grooming salon from 2008 to 2015 in Portland, named The Dog Loft. Samantha has a natural, playful, and gentle touch with dogs. With over 15 years of experience in the pet industry, we are gifted with her insight. Apart from her work alongside a Master Groomer and in prestigious salons, she also has an Associates Degree in Veterinary Technology. This has given her experience working not only in grooming salons, but also in veterinary hospitals, training centers, and kennel facilities. 


​Sam enjoys being outdoors, and playing with her two lovable pups, Broden and Winston (featured in her photo). Her passion for grooming encompasses a blend of tender care through medical insight, with a flare for creativity. She has both pride and compassion in her abilities to make a dog look and feel its best.